website maker

Terms Of Service

Please read the following carefully as it is legally binding.

Your use of HostTi's products, services and web site is subject to the terms of this legal agreement.

("HostTi"), ("Website"), agrees to furnish services to the ("Client"), ("Customer"), ("You"), ("Your"), subject to the following ("Terms of Service"), ("Terms"), ("Conditions"), ("Agreement"), ("TOS").

If you have any questions regarding the TOS please contact us and we will be more than happy to answer any questions you may have.

Account Security
You agree to not share your account details with anyone else.
You agree that you are responsible for all activities under your account.
You agree that you are responsible for the security of your own account.
You agree to not exploit flaws in our hardware or software for any reason.
You agree to not circumvent any of our security features for any reason.
You agree to report any exploits or security flaws to us immediately upon discovering them.
You agree to not perform any attack on any network, host or server this includes but is not limited to 'denial of service' attacks.
You agree to not perform or engage in activities that interrupt or interfere with HostTi's services.
You agree to not engage in illegal activities from either your country of residence, the United Kingdom or the United States.
Breaking any of the above may result in your account being terminated without refund

Payments
Our Services require a first payment before they are activated.
A chargeback or any form of dispute on the payment may result in your account being closed and services terminated even if you do not win the dispute.
We cannot guarantee that all promotional offers will remain active at all times.
This process will be enforced:
10 Days before the service is due an invoice will be generated and sent out.
If not paid at 1AM GMT The next day the service will be suspended, an overdue notice will be sent out and the invoice will be marked as overdue
3 Days after being overdue a second overdue reminder will be sent out.
5 Days after being overdue the service will be terminated and all files/data will be wiped.

Refunds, Cancellations and Chargebacks
We offer a 14 day refund window on our services.
If you would like to request a refund you must do so via submitting a form through the "Request A Refund" link at the bottom of the website, Submitting a cancellation request does not suffice.
Once a refund has been issued any associated services will be terminated.
Your services may be cancelled at any time however refunds will not be given for the remainder of the billing cycle.
Cancellation requests are non-refundable and will be processed within 48 hours.
A chargeback or any form of dispute on the payment may result in your account being closed and services terminated even if you do not win the dispute.

Discord Bot Hosting Service
RAM and storage is provided based on the plan ordered, Your server is allocated the full amount of memory you purchase.
CPU intensive Discord bots may be suspended without warning to prevent causing issues with other clients, You will be notified of this via an email and expected to work with us to resolve the issue.
If you are found to be using an exploit that increases your RAM allocation your service will be terminated without refund.
We do not allow the use of Discord bots which allow you to run multiple Discord bots on the same service.
We do not allow the hosting of Discord bots that violate Discord's TOS

Web Hosting Service
We do not allow the hosting of illegal sites via our service, if the website is illegal or contains illegal content it will be suspended.

Abuse
Services found to be abusing may be suspended or terminated without prior warning and refund.
Servers may be suspended or terminated due to the following reasons (but not limited to):

Discord Bots :
Excessively high CPU usage.
Attempting to gain unauthorized access.
Circumvention of RAM restriction.
Using a non Discord bot file.
Using your service to host non-Discord bot based services.
Sending spam messages with the Discord bot.
Actions deemed unauthorized by HostTi may be investigated and may result in a suspension, If you are unsure about something please contact us.

Web Hosting:
Excessively high CPU usage.
Attempting to gain unauthorized access.
Storing non-website related files.
Using your service to host services that aren't websites, such as background processes or daemons.
Distributing illegal software/copyrighted software.
Hosting illegal software/copyrighted software.

Support
We aim to provider a response within 24 hours for all tickets although depending on the complexity of the request this may be longer.
Spamming our ticket system may result in your ban from our Discord server and thus you will not be able to get support.
We reserve the right to not provide support due to abusive comments such as swearing, if this is a continued problem your services may be terminated without refund.
All of our services are unmanaged unless elsewhere specified, due to this we are unable to provided extended support for configuration issues.